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Account Details Form Shows Wrong Operating Unit In Header (Doc ID 2369277.1)

Last updated on FEBRUARY 20, 2019

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When displaying data in the Account Details form for one customer that has data in multiple Operating Units, the header on the form changes Operating Unit names to the wrong Operating Unit as the data is selected in the grid.

For example:

Customer - Customer Test
  Invoice - 10040 - OU1
  Invoice - 22743 - OU2

Both are due on 16-FEB-2018

Query in the Account Details form for Customer - Customer Test
  Due Date - 16-FEB-2018

You will get only two rows:

Operating Unit Legal Entity Number
OU1 OU1 10040
OU2 OU2 22743

When the cursor is on the line for OU1, the Operating Unit in the Header of the form changes to OU2
When the cursor is on the line for OU2, the Operating Unit in the Header of the form changes to OU1

The expectation is that when the cursor is on the line for OU1, the Header of the form should read the same Operating Unit.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
 Still Have Questions?
References


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