Account Details Form Shows Wrong Operating Unit In Header
(Doc ID 2369277.1)
Last updated on FEBRUARY 17, 2021
Applies to:
Oracle Receivables - Version 12.1.3 and later Information in this document applies to any platform.
Symptoms
When displaying data in the Account Details form for one customer that has data in multiple Operating Units, the header on the form changes Operating Unit names to the wrong Operating Unit as the data is selected in the grid.
Query in the Account Details form for Customer - Customer Test Due Date - 16-FEB-2018
You will get only two rows:
Operating Unit Legal Entity Number OU1 OU1 10040 OU2 OU2 22743
When the cursor is on the line for OU1, the Operating Unit in the Header of the form changes to OU2 When the cursor is on the line for OU2, the Operating Unit in the Header of the form changes to OU1
The expectation is that when the cursor is on the line for OU1, the Header of the form should read the same Operating Unit.
Changes
Cause
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