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Credit Card Details Remain on Entered Order after Changing the Customer and Payment Type (Doc ID 2369472.1)

Last updated on MARCH 28, 2019

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version

ACTUAL BEHAVIOR
---------------
Credit Card still remain on entered order when customer is changed and payment type change to non credit card type.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

-Enter order header customer A
-Enter CC number and payment type CC, save.
-Change customer B, and clear CC payment type. This clears CC info on Others tab from SO header.
-Save
-Go to header Action > Payments, then you still see the CC info there.



Cause

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In this Document
Symptoms
Cause
Solution
References


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