Unable to Apply a Credit Memo to a Bills Receivable: Only Refund Option Shows In The List Of Values For Application

(Doc ID 2369503.1)

Last updated on MARCH 07, 2018

Applies to:

Oracle Receivables - Version 12 and later
Information in this document applies to any platform.

Symptoms

R12
----

Attempting to apply a credit memo to a Bills Receivable (BR) and the only application available in the List Of Values (LOV) is Refund.


Symptoms
-----------

Receivables Responsibility
Transactions > Transactions
Query the credit memo to be applied to the BR.
Actions >Applications
Attempt to apply to a BR and in the LOV not seeing any reference to the BR and only seeing Refund option available.

Changes

 

Cause

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