My Oracle Support Banner

Unable To Send Purchase Order Acceptance Email To Suppliers (Doc ID 2369559.1)

Last updated on AUGUST 06, 2020

Applies to:

Oracle Purchasing - Version 11.5.10.2 to 12.2.7 [Release 11.5 to 12.2]
Information in this document applies to any platform.

Symptoms

Actual Behavior
When setting Acceptance Requires='Document' or 'Document or Shipment' on a purchase order, approving the PO does not send an email to the supplier.

Expected Behavior
When setting Acceptance Requires='Document' or 'Document or Shipment' on a purchase order, approving the PO sends an email to the supplier.

Steps to Reproduce

  1. Create a PO
  2. Click Terms button
  3. Set Acceptance Requires='Document' or 'Document or Shipment'
  4. Submit the PO for approval

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.