R12:IBY/AP: Cannot Complete or Confirm The Payments When An Electronic Payment Process Request Failed.

(Doc ID 2369804.1)

Last updated on APRIL 12, 2018

Applies to:

Oracle Payables - Version 12.0.0 and later
Oracle Payments - Version 12.0.0 and later
Information in this document applies to any platform.

Symptoms

When submitting an Electronic Payment Process Request (PPR), the Format Payment Instruction Program with Text Output completed with an error but the payment file was still generated and transmitted to the bank.

The bank paid the supplier but cannot confirm the Payment Process Request.

 

The Master Generic Datafix (MGDF) Diagnostics from Doc Id 1360390.1 did not returned any related results.

 

Also, the PPR is not listed for further action under the Funds Disbursement Process Manager home page under Payment Processes section

  Under View field, select from LOV : "Electronic Payment Instructions not marked complete"



Changes

 

Cause

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