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Change Owner In IB Changes Bill To And Ship To (Doc ID 2370025.1)

Last updated on FEBRUARY 22, 2019

Applies to:

Oracle Installed Base - Version 12.1 and later
Information in this document applies to any platform.


When trying to change to owner of the instance in the application, the bill to and ship to addresses will be changed as soon as new customer account selected.

Is there any way to keep the previous owner bill to ship to addresses only even when you are transferring to new owner?

There is same  functionality for install and current location by using the check box "Change Current and Installed Locations".

Can this functionality will be  implemented for this bill to and ship addresses too?



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