Work Order Completion Page Times Out After Patch 26674909:R12.EAM.C

(Doc ID 2370531.1)

Last updated on MARCH 07, 2018

Applies to:

Oracle Enterprise Asset Management - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

After applying patch 26674909:R12.EAM.C, PM work orders cannot be completed due to page timing out when completing work order.
The issue is happening with only PM work orders. No issues with completing regular work orders.


EXPECTED BEHAVIOR

PM work orders should be completed.


STEPS

The issue can be reproduced at will with the following steps:
1. Create PM Work order in the Maintenance Work bench and note the work order number
2. Navigate to Maintenance Super User and select Org.
3. Navigate to Work orders.
4. Query PM Work Order
5. In the drop down select Complete Work order and click on Go.
6. Click on Apply. Page hangs.


Changes

 

Cause

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