Order Error "Please clear the Tax Exemption Number Field" From Quote Form After Upgrade from 11i

(Doc ID 2370555.1)

Last updated on MARCH 07, 2018

Applies to:

Oracle Quoting - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On Test: 12.2.5 version, FORMS User Interface

Unable to convert Quote to Order for quotes created in 11i that has "Exempt Reason" populated with Tax Handling of Standard.
This validation was not there in 11i.

Need a script to correct this.

ERROR
-----------------------
Please clear the Tax Exemption Number Field.
It can be specified only if the Tax Handling is Exempt.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Login to Forms UI
2. Open a Quote created in 11i
3. Submit

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot place orders.

Changes

 

Cause

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