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EBS-OTM Interface Creates Order Release With Different Destination Than EBS Distribution (Doc ID 2370680.1)

Last updated on FEBRUARY 19, 2019

Applies to:

Oracle Shipping Execution - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version

ACTUAL BEHAVIOR
---------------
A distribution was created in E-Business Suite (EBS) Order Management (OM) and it was sent to Oracle Transportation Management (OTM) creating an order release.
However, OTM received an order release that contains a destination different than the destination of EBS OM's distribution.


EXPECTED BEHAVIOR
-----------------------
OTM order release should contain the same destination as EBS OM's distribution.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. OTM Responsibility
2 In the OTM order release form -> Location:
3. The address listed is City = Recife


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot be sure that the correct destination is being specified.

Cause

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In this Document
Symptoms
Cause
Solution
References


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