GST - Tax invoice number not generated after ship confirm for service item

(Doc ID 2370841.1)

Last updated on MARCH 08, 2018

Applies to:

Oracle Financials for India - Version 12.1.1 and later
Information in this document applies to any platform.

Symptoms

Problem Summary

Tax invoice number not generated after ship confirm for service item cases

 

Steps :

The issue can be reproduced at will with the following steps:

  1. Create a SO with Service Item.
  2. Ship Confirm the same.
  3. Go to Tools >> India Tax Details and notice tax invoice number not generated.

 

 

Business Impact

The issue has the following business impact:
Due to this issue, users cannot process the Sales order and create AR invoice.

Cause

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