AME Purchase Order Approval Requires eSignature Approvers When Post List Approval Groups Are Enabled (Doc ID 2371139.1)

Last updated on DECEMBER 01, 2021

Applies to:

Symptoms

AME PO Approval Requires ESignature

In AME approvals for standard Purchase Orders when a Post List Approval Group is enabled, it is forces static approvers in that group to use an eSignature and getting the PO stuck in Pre-Approved status.
The problem does not happen with Purchase Req Approvals, they have enabled a similar Post List Approval Group for the same individuals and it works correctly.

The issue does not occur with Purchase Requision Approvals with similar Post List Approval Group for the same approvers.

STEPS
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The issue can be reproduced at will with the following steps:
1. Enable Post List Approval Group
2. It is forcing the static approver in the group to use eSignature functionality
3. PO is set to PRE-APPROVED (pending the 'AME PO E-Signer Notification')

Changes

Cause

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