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When Opening The ADP Planners Dashboard The Browser Displays: Internal Server Error (Doc ID 2371177.1)

Last updated on MARCH 08, 2018

Applies to:

Oracle Spares Management - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Planner's Desktop

When attempting to open the ADF Planners dashboard page,the following error occurs.

ERROR
-----------------------
Internal server error.

The server log file shows the following error:

java.lang.NoSuchMethodError: oracle.adf.view.rich.context.AdfFacesContext.getEndUserMonitoringServices

 


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Follow this document to implement ADF Planners Desktop
    Note # 1925014.1 'Spares Management: 12.2.4+ ADF Planners Dashboard Deployment Guide
2.  Select Planner's dashboard from the spares management menu

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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