Price List Is Not Defaulting From Repair Order Types On Depot Repair Form

(Doc ID 2371318.1)

Last updated on MARCH 08, 2018

Applies to:

Oracle Depot Repair - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Repair Order Management

ACTUAL BEHAVIOR
---------------
Price list is not defaulting from Repair Order types on Depot Repair Order form

EXPECTED BEHAVIOR
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Expect that the default price list in details tab of the repair order to get defaulted from Repair Order types


AVAILABLE WORKAROUND
--------------------------------------
Workaround is available i.e. Choose the price list manually

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Login to applications
2. Choose Depot Repair Super User Responsibility
3. Navigate to Depot Repair > Repair Orders >Click New
4. Create new Service Request and Repair order
Observe that in the details tab the Default price list is defaulted to some unexpected price list which is not defined in the Repair Order Type Setup


Cause

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