Errored Workflows are not showing status of error
(Doc ID 2371478.1)
Last updated on FEBRUARY 03, 2019
Applies to:
Oracle Self-Service Human Resources - Version 12.1 HRMS RUP10 and laterInformation in this document applies to any platform.
Symptoms
On : 12.1 HRMS RUP10 version, Workflow,Approval,Common Funct
When an employee submits a leave request, or other self-service process, and there is a break in the reporting hierarchy, the workflow would normally have a status of 'error'.
The workflows are not displaying a status of 'error' but are showing as 'active'.
There are no error messages received when the workflow runs in error
Steps to Reproduce:
The issue can be reproduced at will with the following steps:
Submit workflow Self service Generic Approval Process
1. (N)System Administrator->Workflow->Status Monitor
- workflow type: HR
- type internal name: HRSSA
- process name: Self service generic approval process
This note provides a brief overview of Bug 27369078 - WORKFLOWS ARE NOT DISPLAYING A STATUS OF 'ERROR' BUT ARE SHOWING AS 'ACTIVE'
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |