Customer Name And Number Details Are Not Showing In Contract Search Screen

(Doc ID 2371555.1)

Last updated on MARCH 09, 2018

Applies to:

Oracle Service Contracts - Version 12.2.2 and later
Information in this document applies to any platform.


On : 12.2.2 version, Search Related

Customer Name and Number details are not showing in Contract Search Screen

While searching for the contracts in Oracle R12 search results not showing Customer Name and Customer Account Number of the contract

The issue can be reproduced at will with the following steps:
1. Navigate to Service Contracts Manager resp
2. Launchpad --> Query for any existing Contract
3. Search Screen from R12:
Columns listed does not have Customer Name and Customer Account Number


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