RMAs Referencing Invoices Are Creating Credit Memos Having Incorrect Dollar Amount
Last updated on MARCH 13, 2018
Applies to:Oracle Receivables - Version 12.2.6 and later
Information in this document applies to any platform.
RMAs referencing invoices are creating credit memos having incorrect dollar amount.
Need to create a credit memo for $300 against an invoice for $400.
1. Create Invoice for $400.
2. Create new RMA for $300 referencing the existing invoice
3. The system is creating the credit memo for $400 and not for the price mentioned on the RMA. why?
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms