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Order Lines Are Cancelled but Wf Still at Ship Activity (Doc ID 2373302.1)

Last updated on MARCH 20, 2018

Applies to:

Oracle Order Management - Version 12.1.2 and later
Information in this document applies to any platform.

Symptoms

Actual Behavior
All sales order line was closed and cancelled, but sales order header did not progress to close even though pass end of month.

Expected Behavior
All sales order line was closed and cancelled, then sales order header should be closed after pass end of month.

Steps to Reproduce

  1. Cannot reproduce at will.

Changes

 

Cause

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