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Actual Shipment Date Is Not Updated on RMA Sales Order After Correcting the RMA Receipt Date (Doc ID 2373315.1)

Last updated on MARCH 20, 2018

Applies to:

Oracle Order Management - Version 12.1.2 and later
Information in this document applies to any platform.

Goal

When changing the RMA Receipt date as following steps then
oe_order_lines_all.actual_shipment_date is not update the same as RMA transaction date.

1. Create RMA (Earliest Acceptable Date set as past date)
2. Receive RMA to Receive
3. Correct the RMA as minus
4. Receive RMA to the same Receipt Num and change the Receipt Date
5. Deliver RMA by changing Transaction Date as past date
6. RMA Actual Shipment Date is the same as Receipt Date of step2.
 

Solution

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