Offer Back Dated Adjustment Is Not Processing When Offer Has Market Eligibility with Same Grouping Number
(Doc ID 2373843.1)
Last updated on JUNE 15, 2020
Applies to:
Oracle Trade Management - Version 12.2.6 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.6 version, Offers
ACTUAL BEHAVIOR
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Offer Back Dated Adjustment Is accruing when Offer Has Market Eligibility with Same Grouping Number
EXPECTED BEHAVIOR
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Offer Back Dated Adjustment should accrue even Offer Has Market Eligibility with Same Grouping Number
STEPS
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The issue can be reproduced at will with the following steps:
1)created an Accrual Offer . The market eligibility is as follows:
10--> CUSTOMER GROUP --> Sample Market Area 1
10--> CUSTOMER GROUP --> Sample Market Area 2
Offer Star Date: 01-jan-2017
Offer End Date: 30-Dec-2017
2) Create backdated adjustment and process adjustment and check accruals
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |