My Oracle Support Banner

How To Make OM Re-Authorize Changed Order Amount Due To Addition Of Freight Charges During Shipping? (Doc ID 2374123.1)

Last updated on MAY 19, 2020

Applies to:

Oracle Payments - Version 12.1.3 and later
Information in this document applies to any platform.


EBS 12.1.3

When running submit offline transactions credit card transactions are being rejected with capture amount cannot be > authorized amount.
This is due to additional line items and/or freight being added to the order during Shipping of the Order in Order Management.

Is there a way force the OM to re-auth before Invoice creation?


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.