DFF Segments In Mobile Field Service - Multi Platform Do not Display The Full Length Of The Segment
(Doc ID 2374231.1)
Last updated on JULY 14, 2020
Applies to:
Oracle Mobile Field Service - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
On : Multiplatform MFS 12.1.3 and 12.2
The Descriptive Flex Field (DFF) segments are not allowing users to enter the expected number of characters.
For example. A segment in the 'Task Additional Information' DFF allows the user to enter up to 250 characters on the Service request form > task tab.
But in MFS the user can only enter 50 characters..
MFS should allow the user to enter the same number of characters as the Service Request form.
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to MFS MP
2. Select a DFF
3. Segments only display 50 characters.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |