DFF Segments In Mobile Field Service - Multi Platform Do not Display The Full Length Of The Segment

(Doc ID 2374231.1)

Last updated on MARCH 15, 2018

Applies to:

Oracle Mobile Field Service - Version 12.1.3 and later
Information in this document applies to any platform.


On : Multiplatform MFS   12.1.3 and 12.2

The Descriptive Flex Field (DFF) segments are not allowing users to enter the expected number of characters.

For example.   A segment in the 'Task Additional Information' DFF allows the user to enter up to 250 characters on the Service request form > task tab. 
But in MFS the user can only enter 50 characters..

MFS should allow the user to enter the same number of characters as the Service Request form.

The issue can be reproduced at will with the following steps:
1. Login to MFS MP
2. Select a DFF
3. Segments only display 50 characters.


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