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Error "Unexpected error occurred during Tax Calculation" While Validating AP Invoice (Doc ID 2374471.1)

Last updated on MAY 05, 2018

Applies to:

Oracle Financials for India - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, India AP Localizations

When attempting to validate the Invoice, the following error occurs.

ERROR
-----------------------
Unexpected error occurred during Tax Calculation
Exception: An Unexpected error has occurred. Please Contact your System Administrator.
Please correct the problem or contact your System Administrator

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Payables responsibility --> Invoices --> Entry --> Invoices
2. Validate the Invoice, then we can observe the error.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot validate the Invoice and hence TDS cannot get generated due to which payment to Tax Authority cannot be done which is a compliance issue.

 

 

Changes

 

Cause

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