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26324996 Responsibility Picker Still Available In Responsibility Email Center Supervisor (Doc ID 2375019.1)

Last updated on MARCH 19, 2018

Applies to:

Oracle Email Center - Version 12.2.5 and later
Information in this document applies to any platform.


On : 12.2.5 version, Integration

Responsibility Picker still available in responsibility Email Center Supervisor

Expect the Responsibility Picker to be hidden after patch 25171094

The issue can be reproduced at will with the following steps:
(R) Email Center Agent Console
(N) Home > Inbox
Open Message
Create SR

The responsibility picker is still available.


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