My Oracle Support Banner

Need to Show Task Type and Site Name in the Standard Tasks Page (Doc ID 2375592.1)

Last updated on MARCH 19, 2018

Applies to:

Oracle Mobile Field Service - Version 12.2.5 and later
Information in this document applies to any platform.

Goal

On : 12.2.5 version, Field Service Multi Platform

In Oracle Field Service Wireless(FSW) an enhancement request provided the functionality in the standard tasks page to show the “Task Type” and “Site Name” in the Task Details. This functionality needs to be included in the Mobile Field Service Multi Platform Product. This would help Technicians in the field working with customers who have multiple accounts/sites. The Service Request might show a particular customer but the address might have different name so it is necessary to display the  “Site Name” in Mobile Field Service.


Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.