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UPK: Error: "Document not found in Library" UPK Client in "Offline" Status (Doc ID 2375610.1)

Last updated on MARCH 19, 2018

Applies to:

User Productivity Kit - Version 12.1.0.4 and later
Information in this document applies to any platform.

Symptoms

When attempting to modify any content within UPK the following error occurs.

ERROR
-----------------------
Document not found in Library.

 

The UPK Client can also be seen to be in an "Offline" status at the bottom right of the screen.

Changes

 

Cause

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