Unable To Connect Metalink Through OAM - error Unable to connect to Metalink.Please enter a valid Metalink userid and password - due to Certificate chaining error

(Doc ID 2376205.1)

Last updated on APRIL 05, 2018

Applies to:

Oracle Applications Manager - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Oracle Configuration Manager

When attempting to setup Metalink Credentials for Patch Wizard the following error occurs:

ERROR
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"Unable to connect to Metalink. Please enter a valid Metalink userid and password. Please also check if the Web Proxy Setup information is correct."

--

OAM log reveals detailed error message:


Observation: SSL is not enabled for EBS

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Patch wizard - attempt to enter metalink credentials

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot connect metalink through OAM

Cause

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