Unable To Connect Metalink Through OAM - error Unable to connect to Metalink.Please enter a valid Metalink userid and password - due to Certificate chaining error
(Doc ID 2376205.1)
Last updated on JUNE 07, 2021
Applies to:
Oracle Applications Manager - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
On : 12.1.3 version, Oracle Configuration Manager
When attempting to setup Metalink Credentials for Patch Wizard the following error occurs:
ERROR
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"Unable to connect to Metalink. Please enter a valid Metalink userid and password. Please also check if the Web Proxy Setup information is correct."
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OAM log (gathered following steps from Doc Id 740767.1 - Gathering Debug OAM Log In Oracle Applications R12) reveals detailed error message:
Observation: SSL is not enabled for EBS
STEPS
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The issue can be reproduced at will with the following steps:
1. Patch wizard - attempt to enter metalink credentials
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot connect metalink through OAM
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |