Error Opening Emails - Java.lang.ClassCastException
(Doc ID 2376566.1)
Last updated on MARCH 22, 2019
Applies to:
Oracle Email Center - Version 12.2.6 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.6 version, Other Components
When attempting to open an email from the Email Center Responsibility, the following error is thrown
ERROR
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Java.lang.ClassCastException: javax.mail.internet.MimeMessage cannot be cast to javax.mail.internet.MimeBodyPart
STEPS
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The issue can be reproduced at will with the following steps:
1. Login to applications and navigate to Email Center Responsibility
2. Navigate to Messages and choose Queue
3. Attempt to open the message
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |