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Error Page Appearing When Click On Add To Cart Button - Oracle IProcurement Endeca (Doc ID 2376762.1)

Last updated on MARCH 26, 2018

Applies to:

Oracle iProcurement - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

When attempting to click on Add to Cart button, the following error occurs:

ERROR
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Error: Cannot Display Page

You cannot complete this task because one of the following events caused a loss of page data:

  Your login session has expired.
  A system failure has occurred.

To proceed, please select the Home link at the top of the application page to return to the main menu. Then, access this page again using the application's navigation controls (menu, links, and so on) instead of using the browser's navigation controls like Back and Forward.


STEPS
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The issue can be reproduced at will with the following steps:
1. Go to iProcurement (Endeca integration)
2. Search for an item
3. Click on Add to Cart button
4. Error message appears

Cause

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