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Cancel/Apply Buttons Not Rendering Fully In Email Center Agents Assignment Page (Doc ID 2376807.1)

Last updated on MARCH 23, 2018

Applies to:

Oracle Email Center - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

The Cancel/Apply buttons are missing or not rendering correctly when assigning an Agent to Account in the Supervisor tab in Email Center.

Steps
(R) Email Center Supervisor
(N) Home > Supervisor > Account > Agent > Assignment
Change the drop-down value to Accounts to Agents in the Assign drop-down
Query a user

The buttons on both the top and bottom of the table of results (email accounts) does not display correctly

 

Changes

 

Cause

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