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DUPLICATE DETECTION RULE NOT ENFORCED FROM IOS EXPENSE APP V5.5.5 (Doc ID 2377650.1)

Last updated on AUGUST 09, 2018

Applies to:

Oracle Internet Expenses - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

Actual Behaviour

iExpense Duplicate Detections rules are not enforced from iOS Mobile Expense App v5.5.5


EXPECTED BEHAVIOR
-----------------------
expect that iExpense Duplicate Detections should be enforced from iOS Mobile Expense App v5.5.5


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

(i) create duplicate detection rule , use employee, date, expense category and expense type
- Assign duplicate rule

(ii) Create expense as user kjones
- Expense date = jan 18, 2017, expense type = taxis
- Report submitted

(iii) Create 2nd report
- Date = jan 18, 2018, expense type = taxis
- See message -Line 1 Error - A duplicate expense claim has been detected.

(iv) install new iOS app version 5.5.5 on iPhone
- Create report in iOS app version 5.5.5
- Logged in as kjones on mobile iOS app version 5.5.5
- Create report for date=jan 18, 2018, expense type=- taxis
-Go to iOS app submit page
- Report W607192 is submitted
- Report shows in iOS app History

(v) can see report online
- Report is pending payables approval
- Report is not detected as duplicate from iOS app



BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Client stated "..this issue is causing an expense report backlog since the Audit department now has to audit every single expense report to make sure there are no duplicates..."

Cause

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