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Credit Exposure Report Not Printing Parent Child Hierarchy Levels Consistently For Random Customer Accounts (Doc ID 2378048.1)

Last updated on MARCH 23, 2018

Applies to:

Oracle Order Management - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6 version, Reporting & Business Analysis

ACTUAL BEHAVIOR
---------------
Credit Exposure report is not printing Parent/Child level Party Hierarchy consistently when the Report By Parameter is passed as Party Details.

For example. have two parent parties:
1. TransO (Parent)
2. SeaD (Parent)

Both of these customers have child parties linked to them through the parent-child relationship.

When the Credit Exposure Report is run for the TransO Parent, it is printing the following level information showing who is the parent (Level 0) and who are the children (Level 1).
---------------------------------
Hierarchy: NOV Hierarchy
  Level 0: TransO Parent(xxxxxx)
  Level 1: TransO D(xxxxx)
  Level 1: TransO DDS Limited(xxxx)
  Level 1: TransO(xxxxxx)
  Level 1: TransO CC(xxxxxx)
---------------------------------

But when the Credit Exposure Report is run for SeaD (Parent), it is NOT printing the same level information consistently.



EXPECTED BEHAVIOR
-----------------------
Expect it to consistently print child level information if it exists


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Order Management Super User Responsibility
2. Reports
3. Run Credit Exposure Report

Cause

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