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Print Applicant Profile Report shows Arabic Character As ??????? (Doc ID 2378461.1)

Last updated on APRIL 01, 2018

Applies to:

Oracle iRecruitment - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Candidate Management

Issue

Arabic Characters are getting displayed as ????



STEPS

The issue can be reproduced at will with the following steps:

1. iRecruitment Recruiter -> Recruitment Home

2. Search the Candidates

3. Click on the Candidate Name ( this candidate has one part of name in english and other in arabic )

4. In the Combo Actions "Print Profile" click on Go

5. choose the template -> iRecruitment Print Candidate Profile and Go

6. There is pdf generated..

7. In the pdf , the arabic characters are shown as ????????


Cause

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