GET_LEDGER_ATTRIBUTES in General Ledger Approval Workflow Fails

(Doc ID 2378535.1)

Last updated on APRIL 04, 2018

Applies to:

Oracle General Ledger - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms


When attempting to approve journal using Approval Management Engine (AME),
the following error occurs in approval workflow.

ERROR

Workflow is ending with Abnormal Error because it is unable to retrieve Ledger attribute.

-1 value is assigned to the ledger_id

STEPS

The issue can be reproduced at will with the following steps:
1. Responsibility: General Ledger
2. Navigate: Journals -> Post
3. Journal stuck in approval process due to workflow error.

Changes

 

Cause

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