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Unable To Add Non Catalog Request Line To Shopping Cart, Error occcurs: "Page is no longer active" (Doc ID 2378703.1)

Last updated on MARCH 26, 2018

Applies to:

Oracle Contract Lifecycle Management for Public Sector - Version 12.2.7 and later
Information in this document applies to any platform.

Symptoms

When attempting to add an item to shopping cart, the following error occurs.
This is happening for some users.

ERROR
-----------------------
You are trying to access a page that is no longer active. The Referring page may have come from a previous session. Please Select Home to proceed.


STEPS
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The issue can be reproduced at will with the following steps:
1. Create a non-catalog requisition.
2. Add to cart
3. See the error

Cause

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