My Oracle Support Banner

Workflow Sessions Not Released and Mailer Log File Shows SSL Error (Doc ID 2378716.1)

Last updated on MARCH 26, 2018

Applies to:

Oracle Workflow - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Workflow Mailer

Workflow sessions are not released and the following errors appears in the Workflow Mailer log:

ERROR
-----------------------
[Feb 21, 2018 9:00:50 AM EST]:1519221650389:-1:-1:servername:XXX.XX.X.XX:-1:-1:1:20420:SYSADMIN(0):-1:Thread[outboundThreadGroup1,5,outboundThreadGroup]:2037174232:53757:1519221514801:12:ERROR:[SVC-GSM-WFMLRSVC-102615-10006 : oracle.apps.fnd.wf.mailer.SMTPMessageHandler.prepareMessages(String)]:Problem getting HTML content -> oracle.apps.fnd.wf.mailer.FormatterException: Problem getting the HTML content -> oracle.apps.fnd.wf.mailer.NotificationFormatter$FormatterSAXException: Problem obtaining the HTML content -> oracle.apps.fnd.wf.common.HTTPClientException: Unable to invoke method HTTPClient.HTTPConnection.Get caused by: javax.net.ssl.SSLException: java.lang.RuntimeException: Could not generate DH keypair
  at oracle.apps.fnd.wf.mailer.NotificationFormatter.handleResEndTag(NotificationFormatter.java:3465)
  at oracle.apps.fnd.wf.mailer.NotificationFormatter.endElement(NotificationFormatter.java:578)
  at oracle.xml.parser.v2.XMLContentHandler.endElement(XMLContentHandler.java:210)
  at oracle.xml.parser.v2.NonValidatingParser.parseElement(NonValidatingParser.java:1345)
  at oracle.xml.parser.v2.NonValidatingParser.parseRootElement(NonValidatingParser.java:362)
  at oracle.xml.parser.v2.NonValidatingParser.parseDocument(NonValidatingParser.java:308)
  at oracle.xml.parser.v2.XMLParser.parse(XMLParser.java:337)
  at oracle.apps.fnd.wf.mailer.NotificationFormatter.getFormattedMessages(NotificationFormatter.java:354)
  at oracle.apps.fnd.wf.mailer.SMTPMessageHandler.prepareMessages(SMTPMessageHandler.java:96)
  at oracle.apps.fnd.wf.mailer.SMTPOutboundProcessor.read(SMTPOutboundProcessor.java:793)
  at oracle.apps.fnd.cp.gsc.SvcComponentProcessor.process(SvcComponentProcessor.java:604)
  at oracle.apps.fnd.cp.gsc.Processor.run(Processor.java:283)
  at java.lang.Thread.run(Thread.java:662)
 Caused by: oracle.apps.fnd.wf.mailer.NotificationFormatter$FormatterSAXException: Problem obtaining the HTML content -> oracle.apps.fnd.wf.common.HTTPClientException: Unable to invoke method HTTPClient.HTTPConnection.Get caused by: javax.net.ssl.SSLException: java.lang.RuntimeException: Could not generate DH keypair


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Oracle Application Manager (OAM) > Workflow > Home
2. Notification Mailer > Workflow Notifications Mailer > Create
3. Created a Customer Mailer for HXCEMP%
4. Attempted to Start the Mailer

Changes

 stunnel is used to perform the workflow process from concurrent manager tier to application server

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.