Error Updating the Tax Document when Booking the Contract (Doc ID 2378720.1)

Last updated on MARCH 26, 2018

Applies to:

Symptoms

On : 12.1.3 version, Lease Authoring

When attempting to book a contract, the following errors occur.

ERROR
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1. An unexpected error has occurred. Please contact your system administrator.
2. An unexpected error has occurred. Please contact your system administrator.
3. Error updating the Tax Document
4. No tax calculated for transaction type Booking.


STEPS
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The issue can be reproduced at will with the following steps:
1. Create a Lease Contract and that will hit an error when Submit is selected.
 Service date, missing serial, whatever might cause the submission to fail.
2. Go back and resolve the initial error.
3. Validate and click Next. Above Errors are received.

Changes

Cause