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Third Party Accrual From Resale Program Fails With A Divisor By Zero Error (Doc ID 2378800.1)

Last updated on JUNE 04, 2019

Applies to:

Oracle Trade Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Third Party Accrual from Resale Program fails with a divisor by zero error

ERROR
-----------------------

(144) Source Table : OZF_FUNDS_UTILIZED_ALL_B
(145) ORA-01086: savepoint 'INSERT_VOLUME' never established in this session or is invalid
ORA-06512: at "APPS.OZF_VOLUME_CALCULATION_PUB", line 1070
ORA-01476: divisor is equal to zero in Package OZF_VOLUME_CALCULATION_PUB Procedure create_volume
(146) Unexpected error when processing pricing result. Please check log for detail.
(147) ORG ID is required.
(148) System Error: Organization identifier not found.
(149) Error occurred while inserting to resale log table.




STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Set up volume offer with first line in discount tier as 0% discount

2.Run Third Party Accrual from Resale Program

Cause

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In this Document
Symptoms
Cause
Solution
References


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