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"Check Billing Schedule" QA Check Does not Show Warning when Line Amount is not Matching with Schedule Amount (Doc ID 2378960.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Service Contracts - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

The "Check Billing Schedule" QA check shows success in Entered status, but after contract approval, it shows an error that line amount & billed amount mismatch.

Steps
1. Create a subscription contract and add a subscription line. Billing schedule is also generated. After that change the price on the line. The billing schedule is not refreshed.
2. Check QA. QA completes normally in Entered status.
3. Activate and bill the contract. Check QA again. At this time QA fails.

Cause

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In this Document
Symptoms
Cause
Solution


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