iProcurement Endeca Is Throwing An Error When Returning To The "Shop" Tab
(Doc ID 2379056.1)
Last updated on APRIL 10, 2018
Applies to:Oracle iProcurement - Version 12.2.6 and later
Information in this document applies to any platform.
When attempting to search an item and then to go back to the Shop Tab, the following error occurs.
1.You have left your login session idle past the timeout period.
2.A system failure has occurred.
3.The application server is incorrectly configured and does not send a session cookie to the client browser.
4.If you were testing in JDeveloper:
1.JDeveloper OC4J process did not fully shut down before restarting the application.
2.You closed one of the Internet Explorer browser windows while the request is being processed in another Internet Explorer window. Closing an Internet Explorer window causes OC4J to expire a user session.
3.OC4J XML files in your JDeveloper user home system directory have been modified or corrupted.
For the first two causes listed above, please select the Home link at the top of the application page to return to the main menu. Then access this page again using the application's navigation controls (menu, links, and so on) instead of using the browser's navigation controls like Back and Forward.
If you suspect that the application server is incorrectly configured, contact your system administrator.
If you were testing in JDeveloper and suspect that you encountered one of the causes listed above, go to JDeveloper menu and select the option Run | Terminate to terminate the OC4J process. Then re-run your application. If you still encounter this error, exit JDeveloper and remove the user home system directory. Then restart JDeveloper and re-run your application.
The issue can be reproduced at will with the following steps:
1. iProcurement Responsibility (Endeca) > iProcurement Home Page
2. Add an item to the search field
3. Press Enter
4. Click the Shop tab
5. Click on Home icon at the top of the page
6. Error occurs
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