UPK: "An Error Has Occurred in the Scripts on this Page"

(Doc ID 2379254.1)

Last updated on APRIL 18, 2018

Applies to:

User Productivity Kit - Version 12.1.0.2 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.0.2 version, Client

When launching content (module/section/topic) in the Topic Editor, the following error occurs:

ERROR
-----------------------
An error has occurred in the scripts on this page

Line: 69

Char: 9

Error: 'CKEDITOR' is undefined

Code: 0

URL: http://.../CKEditor/ckeditor_start.html?lang=en&path=http://...

Do you want to continue running scripts on this page?

 

The Windows event log shows (you may see entries for your security software)

The description for Event ID 200 from source Avecto Defendpoint Service cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

C:\ProgramData\Avecto\Privilege Guard\ePO Cache\Machine\PrivilegeGuardConfig_001.xml
EPO configuration
Plain Text XML
<None>
N/A
N/A
0
N/A
C:\ProgramData\Avecto\Privilege Guard\ePO Cache\Machine\PrivilegeGuardConfig_001.xml
N/A

 

Changes

 

Cause

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