R12: AP: A QTY REC Hold Is Not Created On An Invoice After A Return To Supplier (RTS) Transaction In Purchasing Application. (Doc ID 2379334.1)

Last updated on APRIL 04, 2025

Applies to:

Oracle Payables - Version 12.1.3 and later
Information in this document applies to any platform.

Why is a QTY REC (Quantity Received) hold not coming on after a Return to Supplier (RTS) transaction.

Steps to Reproduce the issue:

1. Create a PO for a quantity of 10.

2. Receive a quantity of 10.

3. Match an invoice to the PO for a quantity of 10.

4. Return to Supplier a quantity of 2 in the Purchasing application.

NOTE: Not using the Automatic creation of Debit Memo functionality.

5. Validate the Invoice and a QTY REC hold is NOT placed on the invoice.

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