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iStore Order Tracker Views are missing Flexfield Segment Attribute16-Attribute20 (Doc ID 2379658.1)

Last updated on MARCH 28, 2018

Applies to:

Oracle iStore - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, Order Tracker


ACTUAL BEHAVIOR  
---------------
Data captured in Attributes 16-20 in ASO flexfields does not show up in
Order Tracker in iStore.
The views IBE_ORDER_HEADER_V (for Header) and
          IBE_ORDER_LINE_DTL_V (for Line)
are missing Attributes16 to 20.  


EXPECTED BEHAVIOR
-----------------------
Expect attributes 16-20 to be included in views
   IBE_ORDER_HEADER_V (for Header) and
   IBE_ORDER_LINE_DTL_V (for Line)
so that information in the corresponding flexfields can be displayed in order tracker in both header and lines in order tracker.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Enable Attributes 16 to 20 as per Note 740172.1 - Enabling Attributes 16 to 20 in Quoting Additional Information Flexfields in R12
2. Create iStore order capturing data in any of the Attributes 16-20
3. View in Order Tracker
Order Tracker in iStore is not retrieving values for DFF Attributes (16 to 20).
This problem occurs for both Header and Line.
 

Cause

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