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"Error in calculating tax for line" When iStore User Adds Item (Doc ID 2379819.1)

Last updated on JUNE 26, 2018

Applies to:

Oracle iStore - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On Test: 12.1.3 version, Shopping Cart Related

Unable to add an item to cart.

ERROR
-----------------------
Error in calculating tax for line , error:
ERROR_RETURNED (API=Calculate_tax_with_GTT)

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Login to iStore
2. Go to Direct Item entry page
3. Enter any item and click 'Add to cart' to receive error

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Users are unable to shop when they do not have a default/primary ship-to address.

Cause

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In this Document
Symptoms
Cause
Solution
References


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