Handling Shipment is Not Being Created When Planning Through a Cross-Dock

(Doc ID 2379938.1)

Last updated on MARCH 30, 2018

Applies to:

Oracle Transportation Management - Version 6.4.1 and later
Oracle Transportation Operational Planning - Version 6.4.1 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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When planning orders through a cross dock and specifying that a handling shipment should be created for the cross dock location, the handling shipment is not created.

EXPECTED BEHAVIOR
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It is expected that the handling shipment be created for shipments that must go through a cross dock location.

STEPS
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The issue can be reproduced with the following steps:

1. Bulk plan an order release that must be shipped through a cross dock location
2. Ensure that the "Create Cross Dock Handling Shipment" is checked for the cross dock location.
3. The bulk plan will not result in a handling shipment planned.

Cause

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