Reversal Of AR Receipt If there Is No Record Exists In IBY Transaction Tables
(Doc ID 2379972.1)
Last updated on APRIL 24, 2020
Applies to:
Oracle Payments - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
When attempting to reverse a receipt, the following error occurs.
ERROR
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APP-AR-999967187: The Receipt Is In The Process Of Fund Capture Settlement While Manual Receipt Reversal For Credit Card Transaction
STEPS
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The issue can be reproduced at will with the following steps:
1. AUTH and CAPTURE happened outside oracle
2. Created a receipt in AR and marked it as Remitted.
3. Try to Reverse that receipt
4. Error APP-AR-999967187 reported
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |