Reversal Of AR Receipt If there Is No Record Exists In IBY Transaction Tables

(Doc ID 2379972.1)

Last updated on MARCH 29, 2018

Applies to:

Oracle Payments - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to reverse a receipt, the following error occurs.

ERROR
-----------------------
APP-AR-999967187: The Receipt Is In The Process Of Fund Capture Settlement While Manual Receipt Reversal For Credit Card Transaction


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. AUTH and CAPTURE happened outside oracle
2. Created a receipt in AR and marked it as Remitted.
3. Try to Reverse that receipt
4. Error APP-AR-999967187 reported


Cause

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