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IR56B XML File Rejected By IRD for the Reason "amend the length of the Surname field to 20 Bytes or below" (Doc ID 2380051.1)

Last updated on APRIL 02, 2018

Applies to:

Oracle HRMS (Hong Kong) - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Hong Kong Payroll, IR56B

ACTUAL BEHAVIOR
---------------
Post applying <Patch 25975415>:R12.PER.C: 12.2 HK.16 HONG KONG HRMS CONSOLIDATED PATCH 2017, the the XML output of 'Annual Employers Return Hong Kong XML' still rejected by Inland Revenue Department (IRD) for the following reason.

"amend the length of the Surname field to 20 Bytes or below"

EXPECTED BEHAVIOR
-----------------------
The XML output should be accepted by IRD.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run 'IR56B Annual Employers Return Archive'
2. Run 'IR56B Annual Employers Return Hong Kong (Full)'
3. It generates an XML file via 'IR56B Annual Employers Return Hong Kong XML'
4. Upload to IRD failed

Changes

 

Cause

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