Tax Amount Not Getting Populated Correctly In India Tax Details Form For Split Delivery (Doc ID 2380074.1)

Last updated on APRIL 04, 2025

Applies to:

Symptoms

On : 12.2.X version, GST Order Management

ACTUAL BEHAVIOR
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When user is 'Unassign From Delivery' for delivery and then is doing 'Assign to Delivery' to another delivery, then requerying the delivery (to which lines have been assigned) is not showing taxes for all lines which has been added newly to the delivery before ship confirm.

EXPECTED BEHAVIOR
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system should taxes for all lines before ship confirm.

STEPS
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The issue can be reproduced at will with the following steps:
1) Create sales order with qty 50. Attach GST Tax.
2) Book the sales order.
3) Split the line with qty as 14,14,12,10.
4) Do pick released individually for qty 14,12,10 and separate delivery number got generated.
5) Do 'Unassign From Delivery' for 2 deliveries and then do 'Assign to Delivery' to the third delivery number. Now all three lines refer to same delivery.
6) Re-Query the delivery again and find that tax is appearing for only one line, not for all 3 lines.
7) ship confirm the delivery.
8) Query the delivery again and find that tax is appearing for for all 3 lines.

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot confirm whether attached taxes are correct or not before ship confirm.

Cause

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