My Oracle Support Banner

The Locator Field Is Greyed Out In The Debrief Form (Doc ID 2380393.1)

Last updated on MARCH 29, 2018

Applies to:

Oracle Field Service - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5

ACTUAL BEHAVIOR
---------------
In the debrief form the Locator field cannot be populated.    When selecting the Locator field some segments in the locator cannot be entered

EXPECTED BEHAVIOR
-----------------------
Expect to be able to enter a value for all of the locator segments using the LOV

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open the debrief form
2. Create a material debrief line,
3. Try to enter locator field.   3 segments are displayed but not all segments can be entered


Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.