Buyer Work Center Shows Pending Approvers For POs That Are Already in Approved Status

(Doc ID 2380448.1)

Last updated on APRIL 05, 2018

Applies to:

Oracle Purchasing - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On 12.1.3, using Purchasing - Buyer Work Center / Approvals

Approved POs are showing Current/Pending approvers in the buyer work center - view action history causing confusion for the users/approvers.

EXPECTED BEHAVIOR
---------------------
Approved POs should be showing proper action history and not any current/pending approvers - since the document is already approved.

STEPS TO REPRODUCE:
-----------------------
  1) Setup AME po Approval                                            
  2) Setup Change Order Tolerance                                      
  3) Create a PO, approved.                                          
  4) Update the PO, change the unit price within tolerance, sumbit    
  5) The PO auto approved.                                            
  6) Click the Approved status in BWC of the above PO
  7) Current/Future approvers region shows

Changes

 

Cause

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