Contract Clause Preview Fails Because Of Malformed Break Tags

(Doc ID 2380517.1)

Last updated on MARCH 29, 2018

Applies to:

Oracle Procurement Contracts - Version 12.2 and later
Information in this document applies to any platform.

Symptoms

Contract clause is added via free text in plain text mode. When opened in RTE noticed that the break tag has created without closing bracket. Clicking the preview button generates an error.

ERROR
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Exception Details.
oracle.apps.fnd.framework.OAException: oracle.apps.xdo.XDOException
at oracle.apps.fnd.framework.OAException.wrapperInvocationTargetException(OAException.java:996)
at oracle.apps.fnd.framework.server.OAUtility.invokeMethod(Unknown Source)
at oracle.apps.fnd.framework.server.OAUtility.invokeMethod(Unknown Source)

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a contract clause
2. Add free text in plain text mode
3. Click Preview button

BUSINESS IMPACT
-----------------------
Due to this issue users cannot create and view contract clauses.

Changes

Cause

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